Termini e condizioni del servizio

Welcome to Raykez. These Terms and Conditions govern the use of our website and our relationship with customers regarding the purchase of clothing items, such as T-shirts and hoodies, through our website. Please read these Terms carefully before placing an order.

1. Acceptance of the Terms

By accessing and using the Raykez website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website.

2. Products

Raykez offers a range of clothing products, including T-shirts and hoodies. All products are made to order and may vary slightly from the images displayed on the website. We strive to provide accurate product descriptions, but we cannot guarantee that the colours or finishes displayed on your screen will exactly match those of the products you receive.

3. Orders

All orders placed through our website are subject to availability and acceptance by Raykez. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or a breach of these Terms.

4. Prices and Payments

All prices displayed on the website are in Euros and include applicable taxes, unless otherwise stated. Shipping costs will be added to the total order amount at checkout. We accept the following payment methods:

  • American Express

  • Apple Pay

  • Google Pay

  • Maestro

  • Mastercard

  • PayPal

  • Shop Pay

  • UnionPay

  • Visa

  • Klarna

  • MobilePay

  • Bancontact

5. Shipping

Production times for T-shirts and hoodies are generally 1–2 business days. Estimated delivery times will be provided during checkout, but they may vary. Raykez is not responsible for any delays caused by carriers or circumstances beyond our control.

6. Returns and Refunds

If you are not satisfied with your purchase, you have the right to request a return or exchange within 14 days of receiving the product, provided that the item is in its original condition, unused, and with all tags attached. Return shipping costs will be covered by us.

To request a return or exchange, please contact us at info@raykez.com, including your order number and details of your request.

7. Intellectual Property

All content available on Raykez, including text, images, logos, and designs, is the property of Raykez or its suppliers and is protected by copyright laws and other intellectual property laws. You may not copy, reproduce, or distribute such content without the written permission of Raykez.

8. Limitation of Liability

Raykez shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our products or website, including, without limitation, damages for loss of profits, business interruption, or loss of data.

9. Changes to the Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page and will become effective upon publication. We encourage you to review this page regularly to stay informed of any updates.

10. Governing Law

These Terms and Conditions are governed by Italian law. Any dispute arising from the use of the website or our products shall be subject to the exclusive jurisdiction of the Italian courts.

11. Contact

For any questions or clarifications regarding these Terms and Conditions, you may contact us by email at info@raykez.com.